What's Next
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Someone working on a tablet with an AI assistant on their phone at a sunlit breakfast table

Ship AI agents your team actually uses.

We build the custom AI agents and automations your team actually uses, from first use case to full adoption, in weeks.

Our clients
Global Landscapes Forum
Strix
CIRFOOD
MAXIAXI
KOVVAR
MORE2WIN
JAM! Horeca
BORGH
TrafficToday
PSYNED
The AI challenge

Sound familiar? Four places you're quietly losing time and money

Most teams have at least one. It's rarely that AI is too hard. It's that the right AI isn't working for you yet.

01

The pilot that never shipped

You tried building AI yourself or with a freelancer. It demoed well, then quietly died.

02

Hours lost to copy-paste

Your team burns 25+ hours a week moving the same data between systems by hand.

03

Subscriptions, no results

You're paying for AI tools nobody can prove are actually doing anything.

04

Paying too much for software

A bloated software bill is up for renewal, and a custom agent would cost a fraction.

Who we are

Custom AI agents for your team. First one live in 2 weeks. Owned by your team.

Your AI journey starts with a 2-hour session on your biggest operational win.
The What's Next team
2 Weeks

concept → live

Owned by your team

Full source + docs handed over.

The proof

AI isn't magic, it's engineering. We build systems that deliver measurable results.

01/ 03
95%
of AI pilots never reach production

We're built to be the 5%. Every agent we build runs in production.

02/ 03
2 wks
First call to live

From scoping your biggest win to a live agent owned by your team, in about two weeks.

03/ 03
100%
Owned by your team

Full source, docs, and a trained team at handover. No lock-in, no black box.

Trusted by teams shipping AI in production

CIRFOODStrixKOVVARTrafficTodayBORGH
What we do

Our services

Built for any industry across any region. Five ways to work with us, matched to your ambition and budget.

001/ 005

AI Agents

Custom agents that take real work off your team, scoped, built, and shipped to production with you owning the result.

What you get
  • Development
  • Automations
  • Efficiency
Let's build agents
wn-cli · agent
002/ 005

AI Automations

We connect your tools and remove the copy-paste tax, automating the workflows that quietly eat hours every week.

What you get
  • Integrations
  • Workflows
  • Throughput
Let's automate
Pipeline · Intake → Close
IngestEnrichClassifyRouteAct

128 items / min · 94% auto-resolved

6% escalated · avg 0.6s per step

Connected · Hubspot · Snowflake · Slack

003/ 005

AI Development

Bespoke AI software built like real engineering, tested, maintainable, and made to last beyond the demo.

What you get
  • Architecture
  • Testing
  • Delivery
Let's talk
agent.py · productionEdit
# ops agent, graph w/ handoff
from wn.agents import Graph, Memory
 
g = Graph(state=OpsState, llm="sonnet")
 
g.add("intake", ingest, tools=[Zendesk])
g.add("retrieve", lookup, memory=Memory.vector)
g.add("reason", classify, retries=2)
g.add("handoff", page_human, when=conf < 0.82)
 
await g.run(on="new_ticket")
004/ 005

AI Strategy & Consulting

A clear, prioritised plan for where AI pays off first, grounded in your operations and your numbers.

What you get
  • Roadmap
  • Prioritisation
  • ROI
Get a roadmap
Roadmap · Q3 → Q14 milestones
Discovery workshop · ops + data leadsWk 01
3 pilot agents · scoped + estimatedWk 03
Agent #1 live · ticket triageWk 06
Measurement · EBITDA impact reviewWk 12
005/ 005

Data Strategy

Get your data ready for AI, structured, governed, and compliant by design so every agent has solid ground to stand on.

What you get
  • Foundations
  • Governance
  • Coverage
Talk strategy
Knowledge base · Coverage+12% / mo
Product docs92%
Sales conversations76%
Support tickets88%
Ops runbooks54%
Contracts & legal31%
(6) Cases

Real agents, in production.

A look at the agents and automations we have shipped, and the numbers they moved.

Traffic Today
Traffic Today case study

Customer story

Traffic Today now monitors 100+ client accounts with AI

Read story
200x

cheaper than manual monitoring

10hr

per week returned on manual work

What clients say
What differentiates them is not only their technical expertise, but their deep understanding of AI governance and its pitfalls. This is not a one-off project, but a long-term partnership built on trust, professionalism, and measurable outcomes.
Stefano Teatini
Stefano Teatini
General Manager, CIRFOOD
CIRFOOD
FAQ

Questions, answered.

What is an AI agent?

An AI agent is software that does not just answer, it acts. It reads a request, looks things up in your systems, and completes the task end to end, like booking the appointment or resolving the support ticket. Where a chatbot stops at a reply, an agent does the actual work inside your existing tools.

How is an AI agent different from a chatbot?

A chatbot matches questions to canned answers and hands everything else to a human. An AI agent reads the real request, takes action in your CRM, ERP or helpdesk, and resolves it. The difference is outcomes: a chatbot deflects, an agent completes the work and only escalates the genuinely complex cases.

What does an AI agency actually do?

We scope your highest-ROI use case, build a production-grade AI agent or automation around your real tools and data, and hand it over so your team owns it. The focus is shipping something live and measurable, not slide decks or endless pilots.

How long does it take to go live?

Most agents and automations are live in 2–4 weeks, and larger custom builds run 8–16 weeks. We ship a working first solution quickly and then iterate with you, rather than disappearing for a quarter and hoping it lands.

Do we own what you build?

Yes, entirely. You receive the full source code, documentation and access, with no lock-in and no licensing strings. Your own engineers or another vendor can run and extend everything. We build it to be handed over cleanly, not to keep you dependent on us.

Is it secure and GDPR-compliant?

Yes. We build on EU-friendly infrastructure, your data is never used to train foundation models, and a Data Processing Agreement is available. Access is least-privilege with logging, alerting and a human in the loop wherever a mistake would matter.

Get in touch

Talk to our AI experts

With What's Next we help you turn questions on AI into reality.

  • A clear roadmap from AI question to working solution
  • Compliant, production-ready agents built by senior experts
  • A partner who stays after launch, not just for the pitch