What's Next
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For food service

Win more work without more admin.

Catering and hospitality groups drown in tenders, supplier documents and bookings. We build AI agents that read the long tender briefs, turn supplier paperwork into clean data and handle the booking inbox, so you can take on more work without adding back-office staff. The result is more bids answered, fewer rekeying errors and an inbox that no longer caps how fast you grow.

Catering · Hospitality groups · Food

The challenge

Growth gets capped by the back office.

Tenders eat the calendar

Each bid means reading long briefs and filling repetitive forms by hand, so you can only chase a handful a year. The same standard answers get rewritten every time, and good opportunities go unbid simply because nobody had the days to spare.

Supplier paperwork piles up

Invoices, delivery notes and contracts get rekeyed across systems, with errors that surface at reconciliation. The manual entry is slow and thankless, and a single mistyped figure can quietly distort margins on a low-margin business.

Bookings and reviews slip

Event enquiries and reservations need fast replies, and reviews across platforms rarely get a response. A slow answer sends the enquiry to a competitor, and silent review pages leave new customers with no sign that anyone is listening.

How we work

Live in weeks, not quarters.

  1. 01

    DiscoveryWeek 1

    We map your workflow on your real data and pick the highest-ROI use case to ship first.

  2. 02

    DesignWeek 1–2

    We design the agent around your tools and guardrails, and prove it on a working prototype.

  3. 03

    BuildWeek 2–4

    We build it as real engineering: integrated, tested, with logging and human escalation.

  4. 04

    Launch & ownOngoing

    We deploy into your stack, hand over the code and docs, and tune it live with your team.

Questions

Frequently asked questions

Can AI really handle a full tender, or just parts of it?

It does the heavy, repetitive part: reading the brief, extracting requirements and deadlines, and drafting the standard sections from your library of approved answers. Your team still owns the strategic pricing, the creative menu and the final sign-off. In practice it turns a multi-day job into a few hours of review, which is how operators go from a handful of bids a year to dozens.

How accurate is the document extraction, and what if it misreads an invoice?

It is tuned on your real document types and validates fields against your systems, flagging anything low-confidence for a human instead of pushing it through silently. Nothing posts unchecked during onboarding; you review until the accuracy is proven on your own paperwork. The aim is fewer reconciliation errors than manual entry, with a clear trail of what it did.

How long until something is live?

A first use case, often tender or invoice processing, is typically live in 2 to 4 weeks. We start with your most common document type or your busiest enquiry channel, prove it on real examples, then expand. You see working output on your own data quickly rather than waiting for a long build.

What does a typical project cost?

Most groups start with one use case in the low thousands of euros to build, plus a monthly fee for hosting, usage and tuning. Set against the back-office hours it saves and the extra tenders it lets you win, the return is usually obvious within the first quarter. We size the first project so it pays for itself before you expand it.

How do you handle our supplier and customer data?

Data is processed on EU infrastructure under a data-processing agreement, and we connect only the systems a given use case needs. Supplier and guest information is used to do the work in front of it, not to train shared public models, and you keep control over retention and access. We document exactly what flows where.

Do we own what you build?

Yes. The workflows, prompts, the answer library and the integrations we build are yours, and we document them so you are not locked in. If you ever move on, you keep the system and the know-how. We would rather earn renewal by being useful than by holding your setup hostage.

Axel Dekker, founder of What's Next

Put AI to work in your kitchen and back office.

See how AI clears the tender and supplier paperwork, in a free 30-minute call.