Reply to every review, without lifting a finger.
An AI agent watches Google, Booking.com and Trustpilot, drafts an on-brand reply to every new review, and posts it on your approval, or automatically.
Reviews shape revenue, and nobody has time for them.
Replies fall behind
New reviews pile up across platforms and go unanswered for days or weeks.
Owners hate the task
Writing a thoughtful reply to every review is the chore that always gets skipped.
Signal gets lost
Recurring complaints hide in the reviews instead of reaching the people who can fix them.
Reputation, on autopilot.
Monitors everywhere
Watches Google, Booking.com, Trustpilot and more for every new review.
Drafts on-brand replies
Writes a fitting, on-brand response to each review in seconds.
Posts on approval
Send with one click, or auto-post the ratings you trust.
Live in weeks, not quarters.
- 01
DiscoveryWeek 1
We map your workflow on your real data and pick the highest-ROI use case to ship first.
- 02
DesignWeek 1–2
We design the agent around your tools and guardrails, and prove it on a working prototype.
- 03
BuildWeek 2–4
We build it as real engineering: integrated, tested, with logging and human escalation.
- 04
Launch & ownOngoing
We deploy into your stack, hand over the code and docs, and tune it live with your team.
The task you kept postponing, done.
A reputation you actually manage.
reviews replied
missed
less time spent
avg reply time
Frequently asked questions
Which platforms are covered?
Google, Booking.com, Trustpilot and most major review sites, with new ones added based on where your customers actually leave reviews. It monitors every connected platform continuously, so a new review anywhere is picked up within minutes rather than discovered weeks later. If a platform matters to you and is not on the list, we look at connecting it.
Will replies sound like us?
Yes. We tune the agent to your brand voice during setup, including how warm or formal you want to be and how you handle complaints, so replies read like your team wrote them. You can keep approval on every post until you trust the tone, and adjust it whenever you want. Generic, copy-paste responses are exactly what we design it to avoid.
Can it post automatically?
Yes, for the rating bands you choose. Many clients let it auto-post replies to four and five star reviews, where the response is straightforward, and route lower ratings or sensitive cases for a one-click human approval. You set that line, and you can change it at any time as your confidence grows.
Does it help us improve, not just reply?
It does. Beyond drafting replies, it surfaces recurring themes across your reviews, like slow check-in or a specific product issue, and reports them to the right team. That turns your review feed into an early-warning system for operational problems, so you can fix root causes instead of just apologising for them repeatedly.
How does it handle negative or unfair reviews?
For low ratings it drafts an empathetic, on-brand response that acknowledges the issue and offers a path to resolve it, and by default routes those to a human for approval before posting. It never argues with a reviewer or posts something defensive. For reviews that breach platform policy, it flags them so you can decide whether to dispute them.
How long to set up and what does it cost?
Connecting your platforms and tuning the voice typically takes 1–2 weeks before it is live across your locations. Pricing is a one-time setup plus a monthly fee based on review volume and number of locations. Because it removes a chore owners reliably postpone, the value shows up fast in response rates and reputation, not just saved time.
Never leave a review unanswered.
See how review management runs for your locations, in a free 30-minute call.