Less front-desk admin, more time for patients.
Clinics and practices lose hours to phones, scheduling and paperwork. We build AI agents that handle the administrative work around appointments, answering routine calls, booking and reminding patients, and turning intake forms into clean records, with a human in the loop and your data kept secure. The aim is straightforward: less front-desk admin so staff spend more time with patients. The agents stay on scheduling and intake and do not give medical advice.
Clinics · Dental · Allied health
The front desk is buried in admin.
The phone never stops
Booking and rescheduling calls tie up reception, and after-hours callers hit voicemail. Staff are pulled away from the patients in front of them to answer routine questions, and callers who cannot get through go elsewhere or simply do not book.
No-shows waste slots
Missed appointments leave gaps that are hard to refill at short notice. Each empty slot is lost clinical capacity and lost revenue, and chasing reminders by hand is one more thing a busy front desk rarely gets to.
Intake is paper-heavy
Forms and referrals get read and rekeyed by hand, slowing patients and staff alike. The manual typing is slow and error-prone, and the time spent on data entry is time not spent helping the people in the waiting room.
The admin around appointments, handled.
Answer the phone
An AI receptionist answers calls 24/7, handles routine administrative questions about hours, location and availability, and books or routes the rest to staff. It does not give medical advice; clinical questions are passed to a human, so the front desk is freed from routine calls without anyone losing oversight.
See the solutionBook and remind patients
It schedules over WhatsApp or email, sends reminders to reduce no-shows and fills openings from the waitlist. Patients self-serve a convenient time, gaps get backfilled automatically, and reception spends less of the day on the phone confirming and rebooking.
See the solutionDigitise intake forms
An agent reads intake forms and referrals, extracts the fields and posts clean data into your system, flagging anything unsure for staff to check. It speeds up the paperwork while keeping a person in the loop on the record, so accuracy and oversight stay intact.
See the solutionLive in weeks, not quarters.
- 01
DiscoveryWeek 1
We map your workflow on your real data and pick the highest-ROI use case to ship first.
- 02
DesignWeek 1–2
We design the agent around your tools and guardrails, and prove it on a working prototype.
- 03
BuildWeek 2–4
We build it as real engineering: integrated, tested, with logging and human escalation.
- 04
Launch & ownOngoing
We deploy into your stack, hand over the code and docs, and tune it live with your team.
Frequently asked questions
Does the AI give medical advice or make clinical decisions?
No. The agents handle administrative work only: answering routine calls, booking and reminding patients, and digitising intake. Any clinical or medical question is passed to a qualified human, and the system is explicitly scoped to stay out of diagnosis and advice. The point is to free your staff for patient care, not to replace clinical judgement.
How is patient data kept secure and compliant with GDPR?
Data is processed on EU infrastructure under a data-processing agreement, scoped to only the systems a use case needs, and never used to train shared public models. We work within healthcare data requirements, including access controls and retention rules, and document exactly what data flows where. Sensitive patient information stays under your control with a clear audit trail.
What if it books something wrong or misreads an intake form?
A human stays in the loop on the records that matter: extracted intake data is validated and low-confidence fields are flagged for staff rather than posted silently. During onboarding it runs supervised so your team checks its output, and booking rules and confirmations are set up so errors surface before they affect a patient. Where it is unsure, it escalates rather than guesses.
How is this different from the online booking tool we already use?
A booking tool waits for patients to find it and fill it in; our agent actively answers the phone and messages, handles the back-and-forth in plain language, sends reminders to cut no-shows and fills openings from the waitlist. It also turns intake forms into clean records, which a booking page does not do. It covers the admin around the appointment, not just the slot itself.
How long until something is live, and what does it cost?
A first use case, often the phone or booking flow, is typically live in 2 to 4 weeks, connected to your calendar and tested on real scenarios first. Most practices start in the low thousands of euros to build, plus a monthly fee for hosting and usage. Set against the front-desk hours and recovered no-show slots, it usually pays back quickly.
Do we own what you build?
Yes. The workflows, prompts and integrations are yours and documented, so there is no lock-in. If you ever move on you keep the system and the knowledge of how it runs. We aim to earn renewal by being genuinely useful to your practice, not by trapping you.
Put AI to work in your practice.
See how AI takes the front-desk admin off your team, in a free 30-minute call.